Operations

Our operations experts provide tested and proven solutions to optimize operational processes and performance for aviation businesses.

Our Operations Solutions

Operational excellence strategy

Safety management

Process transformation

Advanced Air Mobility

Aviation infrastructure

Operational excellence

Using our Operational Excellence building blocks, we offer solutions according to current industry best practices and customized to your needs. Our experts assess all core elements of your operation within planning, operations steering and performance management to reduce delays and stabilize your operations.

Operational excellence strategy

Description

To enable integrated planning and data-driven decision making, we develop tailored KPI dashboards. With a holistic understanding of all stakeholder views, we support our clients in achieving a collaborative and sustainable partnership on an operational, tactical and strategic level by implementing solutions for effective provider management. Leveraging our profound knowledge, we guide you through the complexities of day-to-day operations to achieve operational excellence in your company.

Operational excellence strategy

Benefits

  • Increased operational resilience
  • Improved service and process quality
  • Optimized use of your valuable resources
  • Strengthened relationships with your stakeholders

Safety management

Our Safety management services provide various strategies focusing on achieving higher safety standards in the aviation industry. These standards can be applied to aircraft, helicopters or eVTOL operators. Our experts prepare organizations for audits such as IOSA, EASA Part-145 / Part-M/CAMO, ICAO including concepts to quickly evaluate the gaps in currently existing safety standards compared to regulatory requirements or industry best practices.

Safety management

Description

One of our often-requested services is the “de-blacklisting” of airlines at the EU Air Safety List. In the area of risk management, we often work with our clients with the bow-tie methodology, which helps your company to identify gaps, develop mitigation measures and prevent incidents and accidents.

Our flight operations and safety management experts focus on minimum required standards for flight crew (cockpit and cabin) and support the concept and implementation of CBTA (Competence-Based Training and Assessment).

Lufthansa Consulting supports Civil Aviation Authorities (CAAs), in achieving compliance with ICAO and EASA standards, strengthening the oversights function and preparing for the USOAP audit. Within our portfolio we also advise ATC Organizations (Air Traffic Control) in a range of topics.

Safety management

Benefits

  • Quality management to enable higher safety levels, incident and accident prevention
  • Reliable strategies to reach industry best practice safety standards
  • Expert support to achieve regulation compliance

Process transformation

Whether your goal is to increase operational performance and punctuality or to save costs, our experts in airline, airport and ground handling operations are here to support. Relying on decades of global experience, we assess and benchmark your processes to derive tailored recommendations, spanning across the entire business value chain.

Process transformation

Description

From lean management, to turnaround optimization, to fuel efficiency programs – our integrated solutions will take your operations to the next level. Using the advantages of process digitalization and automation we help equip your company for the future and further increase your efficiency. Our experts support you in the implementation of new processes and structures, e.g. through change management, in order to ultimately leverage the full potential of your operations.

Process transformation

Benefits

  • Significant cost savings achieved by optimized resource allocation
  • Higher process efficiency through streamlined procedures
  • Performance improvement as a result of improved productivity and aligned processes with industry best practices

Advanced Air Mobility

Advanced Air Mobility (‘AAM’) has been sustainably growing as a new aviation branch and future driver of urban and regional mobility. Although many challenges are yet to be faced, many opportunities arise not only for new entrants with pure focus on AAM, but also for traditional aviation players.

Advanced Air Mobility

Description

Sustained by our long-term experience in aviation, Lufthansa Consulting offers support to all kinds of customers envisioning to enter this new UAV Taxi industry branch. From currently operating airports to new OEMs, from traditional airlines expanding to sustainable eVTOL operations to new investors seeking the right partnerships, we provide our advisory services in several areas including UAV Regulatory Requirements, Flight Operations, Fleet and Network, UAV Flight Pricing, Ticket Sales Channels, Airport Infrastructure (Vertiports), Business Planning and Market Analysis.

Advanced Air Mobility

Benefits

  • Optimal planning (and integration) of eVTOL operations and safety management
  • Expert support to achieve revenue potentials, control costs and map business risks in a rising aviation branch
  • Solid assessment of market potential of the Advanced Air Mobility industry

Aviation infrastructure

Aviation infrastructure is a vital component in the entire aviation environment and getting it right is an important success factor. Our experts work with airlines, airports, regulators, investors and other stakeholders to assist them in optimizing their facilities and infrastructure to achieve excellence.

Aviation infrastructure

Description

In an environment of changing operational needs, we develop strategies which are both, flexible and efficient. Developing an aviation infrastructure that is on-demand and adapts to changes in your operational and technical environment is key to success.

Our spectrum includes airport planning and airport development to ensure that aviation facilities such as passenger terminals, air cargo terminals, aircraft maintenance facilities, overhaul hangers, and inflight catering facilities are ready to meet market demands. Our experts conduct capacity calculations, life-cycle analysis and space allocation specifications as a basis for your aviation infrastructure development.

Aviation infrastructure

Benefits

  • Focus on operational efficiency and flexibility for aviation infrastructures
  • Tailored concept that is operationally and financially feasible
  • Prioritized development plan to structure investments correctly

How can we help with our airline and airport consulting services?

Get in touch with our team of experts to discuss how we can help you fulfill your business aspirations.
We look forward to hearing from you.